Last updated: 27 October 2026
This page summarises how Wonky Box subscriptions work. The full rules are in section 3 of our Terms of Service, which apply if anything here differs.
No lock-in. Choose your box (fruit and veg, veg only, fruit, meat or flowers) and how often you want it. There is no contract and no minimum number of boxes.
Payment. We charge the card on your account at the cut-off before each delivery. Payments are processed securely by Stripe, and we never see or store your full card number. We send a reminder before you are billed.
Cut-off times. Change, skip, pause or cancel any time before:
After the cut-off your box is paid for and being packed, so changes apply from the next delivery.
Managing your subscription. Log in to your account or the Wonky Box app to skip, pause, cancel, change your box or update your exclusions. You can also email hello@wonkybox.nz.
Price changes. We give at least 14 days' notice by email before a price change affects your subscription, so you can skip or cancel first if you want to.
Something not right? Email hello@wonkybox.nz within 48 hours of delivery. See our Freshness Guarantee.
