Exclusions & Box Customisation

Last updated: 27 October 2026

We want you to love everything in your box, so there is less chance of waste when it lands on your doorstep. Exclusions let you leave out the things you never want.

How exclusions work

  • Up to 3 items. Not a fan of Brussels sprouts? Leave them out. You can exclude up to 3 items.
  • Substitutions. We will always replace your first exclusion with a different fresh, seasonal item. We will try to replace your second and third too, but if we cannot, you will get more of something already in your box.
  • Change any time. Update your exclusions whenever you like before the cut-off.
  • Not for allergies. Exclusions are for preferences only. We cannot guarantee a box is free from any allergen.

How to set your exclusions

  • Log in to your account or the Wonky Box app, open your subscription and edit your exclusions. If the item you want to exclude is not on the list, email hello@wonkybox.nz.
  • Cut-off: Sunday 10am for Thursday delivery, Monday 10am for Friday delivery. Changes after the cut-off apply from your next box, because by then your box is billed and its label printed.