Privacy Policy

This Privacy Policy outlines how wonkybox.nz collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information:

When you visit wonkybox.nz, we collect specific information about your device, your interactions with the site, and details necessary for processing your purchases. Additional information may be collected if you contact us for customer support. "Personal Information" in this policy refers to any data uniquely identifying an individual.

‍Device Information:

• Examples: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction.
• Purpose: To load the Site accurately and perform analytics for usage optimisation.
• Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.
• Disclosure: Shared with our processors Klaviyo, Google, and Meta for business purposes.

Order Information:

• Examples: Name, billing and shipping address, payment information (credit card numbers), email address, and phone number.
• Purpose: To fulfil contracts, process payments, arrange delivery, provide invoices, and offer information or advertising.
• Source: Collected directly from you.
• Disclosure: Shared with our processors Klaviyo and Stripe Payments for business purposes.

Customer Support Information:

• Examples: Name, email address, phone number, billing & shipping address (if provided).
• Purpose: To provide customer support.
• Source: Collected directly from you.
• Disclosure: Shared with Gorgias for business purposes.

Sharing Personal Information:

We share Personal Information with service providers to facilitate services and fulfill contracts. This includes processors like Klaviyo, Stripe Payments, Smart Zipcode Validator, Google, and Meta. Additionally, we may disclose information to comply with laws, regulations, or legal requests.

Using Personal Information:

We use your information to provide services, process payments, fulfill orders, and keep you informed about new products, services, and offers.

Cookies:

Our website uses various cookies (functional, performance, advertising, and social media or content cookies) to enhance your browsing experience, remember actions and preferences, and gather insights on website usage.

Changes:

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

Contact:

For privacy-related inquiries or complaints, please contact us at hello@wonkybox.nz.

Last Updated: 18th December 2023