Wonky Box is a subscription based business. When you sign up, you select a frequency for deliveries to arrive. These can be in weekly, forntightly, three or four weekly intervals. You are not locked into a contract meaning there is not a minimum sign up period. You can skip weeks or cancel your delivery at any time - all we ask is that you do this before your cut off day for ordering.

Cut off day & time for new orders and amendments

Our cut off time for subscription amendments and new orders is Tuesday at 5pm. We collect, pack and deliver produce over a 48 hour period and don't store any produce week on week. Therefore we have a strict cut off time for new orders & cancellations so we know how much produce to collect from growers and to ensure no morsel is wasted.

We will automatically take payment between Monday afternoon & Tuesday morning and when the order has been processed, we'll send you a confirmation email. If the payment fails for any reason, our system will re-try 3 times on Tuesday before your order is defered to the following week.

Any changes to your billing information can be made by logging into your account. If you have any issues logging in, please reach out via our chatbot or email. We’re here to help!