We want you to love everything in your Box, so we offer up to three exclusions on each subscription so that no wonky ends up wilted or in the waste. You can update your exclusions at any time from the Customer Portal, or by contacting our caring Customer Service team.
We promise to swap out the first item you exclude with another fresh, seasonal pick. For the second and third exclusions, we'll try our hardest to exclude with other different options. If that's not doable, we'll provide extra of a fruit or veggie already in your box, so you still recieve a box that's brimming with fresh goodness!
At Wonky Box, we embrace 'grower-led eating' where our box contents are determined by what's freshly available and in need of rescuing from local farms. However, if there is fruit or veg you need to veto, our Exclusions Feature lets you exclude up to three items from your Box. Please note we are unable to replace entire food groups, and instead, they must be individual fruit or vegetable items. View our full Exclusions Policy here.
Regarding allergies: While we take care to handle produce safely, we cannot guarantee the complete absence of cross-contamination with allergens. If you have severe allergies or intolerances, Wonky Box might not be the perfect fit for you. Please get in touch if you have any further queries.
At Wonky, we believe in a 'grower-led eating' model where we only source produce that growers have a surplus of, can't sell due to cosmetic imperfections, or can't move due to market forces. This means we can help reduce food waste while supporting local growers. We believe that eating what’s available instead of choosing contributes towards a more sustainable and equitable food system. Therefore, the box is very much a surprise of the season's best fruit & veggies. You can exclude up to three items from your box – checkout our exclusions FAQ below for more info.
Our box contents vary week-to-week, based on what's freshest in the fields. Once we know how many caring kiwis have signed up for Box orders on a given week, we chat to growers to see what's in need of rescuing. We turn their "too big", "too small", and "too many" oddballs into your box of Wonky wonders.
To see what's coming in your Box, check our Box Contents Page each Tuesday afternooon. We also often share sneak peeks and tips on our Instagram.
Wonky is a ZERO food waste business! At the end of every week, when we have packed up the boxes, we donate any leftover fruit and veggies to food banks around Wellington, Auckland and Christchurch. This food is then donated distributed to those in need.
We rescue fruit and vegetables that are at risk of going to waste. This could be because they are Wonky, but also because there are too many in the fields, the produce is too big or too small, or there are marks on the skin. They still taste delicious, but the main markets don't want to stock them. We are called Wonky, but not all the produce that might be going to waste is!
